Privacy Policy
Last updated: March 9, 2026
1. Introduction
Favrs, LLC ("Company," "we," "us," or "our") operates the EmojiOut platform and the cmsg.cc link delivery service (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect information in connection with the Service.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, business name, and Twilio credentials that you provide.
Subscriber Data
As a platform operator, you may upload or collect subscriber information including phone numbers, names, email addresses, and other data through forms. You are the data controller for your subscriber data, and we process it on your behalf.
Message Data
We store the content of messages sent and received through the Service, including delivery status and timestamps.
Link Click Data
When a shortened link (via emojiout.com or cmsg.cc) is clicked, we automatically collect:
- IP Address: Used for geographic analytics and fraud prevention
- User Agent: Browser and device information
- Referrer URL: The page visited before clicking the link
- Timestamp: Date and time the link was accessed
Form Submission Data
When subscribers fill out forms created through the Service, we collect the data they provide, which may include names, email addresses, phone numbers, photos, and other custom fields defined by the account holder.
3. How We Use Information
- To provide, operate, and maintain the Service
- To deliver messages and track delivery status
- To provide engagement analytics (clicks, responses, opt-outs) to account holders
- To process form submissions and associate data with subscriber records
- To monitor compliance with messaging regulations
- To prevent abuse and enforce our Terms of Service
4. Information Sharing
We share data in the following circumstances:
- With account holders: Subscriber data, engagement metrics, and analytics are accessible to the account that created the campaign, form, or link
- Service providers: We use Twilio for message delivery, Amazon Web Services for hosting and storage, and other infrastructure providers to operate the Service
- Legal requirements: We may disclose information if required by law, legal process, or government request
We do not sell personal information to third parties.
5. Data Retention
Account data and subscriber data are retained for as long as the account is active. Message history and engagement data are retained indefinitely unless the account holder requests deletion. You may request deletion of your account and associated data by contacting us.
6. Cookies
The EmojiOut application uses local storage for authentication tokens. The link redirect service (emojiout.com/l/ and cmsg.cc/l/) does not use cookies for tracking.
7. Security
We implement reasonable technical and organizational measures to protect data, including:
- Encryption in transit (HTTPS/TLS)
- Encrypted storage of sensitive credentials
- Access controls and authentication
- Regular security reviews
8. Children's Privacy
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion
- Right to data portability
- Right to opt out of marketing communications
To exercise these rights, contact us at the address below.
10. SMS Opt-Out
Recipients of SMS messages sent through the Service can opt out at any time by replying STOP to any message. Opt-out requests are processed automatically and immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Favrs, LLC
Email: will@thefavrs.com